Privacy Policy

Effective Date: 22 December 2025

This Privacy Policy explains how onlineeducation-chandigarh.co.in (“Website“, “we“, “us“, “our“) collects, uses, stores, and protects your personal information when you visit the Website or submit your details through our contact form. By using this Website, you agree to the practices described in this Privacy Policy, in line with applicable Indian data protection laws including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

Who We Are

This Website is an independent education counselling and admissions support platform that provides information and assistance for admission to online and distance learning programmes such as MBA, MCA, BBA, BCA offered by Chandigarh University and other institutions, as applicable.
We are not the official website of Chandigarh University (official domains include cu.ac.in, cuniversity.ac.in, etc.). Any use of the name “Chandigarh University” or “CU” is only for informational and counselling purposes about their online programmes.

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Information We Collect

When you visit the Website and submit the Contact / Apply Now form, we may collect the following information:

Personal Identifiers
- Full name
- Mobile number
- Email address
- City, state, country
- Date of birth (if collected)
Academic & Course Details
- Highest qualification and stream
- Year of passing
- Current occupation / work experience (if collected)
- Preferred course (e.g., MBA, MCA, BBA, BCA)
Application & Document Data
- Uploaded documents such as marksheets, certificates, ID proofs, photographs, and other documents required to process admission.
Usage & Technical Data
- IP address
- Browser type, device type, operating system
- Pages visited, time spent, referring URLs and other analytics data collected through cookies or similar technologies.
Communication Data
- Information you enter in message fields in our form
- Records of our responses via email, phone calls, or other communication channels after you submit the form.

How We Use Your Information

Your information is used for the following purposes:

To contact you via email or phone call after you submit the form, to provide counselling, explain courses, fees, eligibility, and admission process.
To assist you with filling application forms, submitting documents, and completing admission formalities with Chandigarh University or its authorised partners.
To share your details and documents with Chandigarh University / admission cell / authorised partner only for counselling, verification, and admission processing for the programmes you are interested in.
To send you updates related to your enquiry or application, such as document requirements, deadlines, payment guidance, or learning platform access information, where applicable.
To improve our Website, analyse traffic, and optimise our marketing and communication activities using analytics and similar tools.
To comply with applicable laws, respond to lawful requests, and prevent fraud or misuse of our Website.

Your personal data is processed on the basis of your consent, performance of a service you requested (counselling and admission support), and our legitimate interests in improving our services and communications.
By submitting your details through our form, you consent to being contacted via email or phone call on the contact information you provide, for counselling and admission assistance related to online education programmes offered by Chandigarh University and partner institutions.
You may withdraw your consent at any time by sending a request through our contact form, but this will not affect processing already carried out based on your prior consent, and we may retain some data as required by law.

Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to remember your preferences, understand how visitors use the site, and improve content and performance.
Third-party tools (for example, analytics or advertising services) may collect anonymised or pseudonymised information about your interactions with the Website to help us measure and improve our campaigns.

You can manage or disable cookies through your browser settings; however, some parts of the Website may not function properly if cookies are disabled.

We may share your information with:

Universities / Institutions / Authorised Partners: To process your enquiry or application, verify your documents, and complete admission formalities for the programmes you have expressed interest in, including Chandigarh University and its partner institutions.
Service Providers: Third-party vendors that provide hosting, CRM/lead management, messaging, analytics, or similar services, who are bound by appropriate confidentiality and data protection obligations.
Legal / Regulatory Authorities: When required to comply with a legal obligation, court order, or governmental request.

We do not sell your personal data to unrelated third parties for their independent marketing purposes.

Data Storage, Security and Retention

Personal data collected through this Website is stored on secure servers or cloud infrastructure protected by reasonable technical and organisational measures to prevent unauthorised access, alteration, disclosure, or destruction.
Access to your data is restricted to authorised personnel and service providers who need it for the purposes described in this Policy.
Data is retained only for as long as necessary to provide counselling and admission support, to comply with legal obligations, resolve disputes, and enforce our agreements, after which it is securely deleted or anonymised.

Your Rights

Subject to applicable law, you may have the right to:

Request access to the personal data we hold about you.
Request correction or updating of inaccurate or incomplete data.
Request deletion of your personal data, subject to legal retention obligations.
Withdraw your consent to processing, especially for further communication or marketing.

To exercise these rights, submit a request via our contact form on the Website, clearly mentioning that your request relates to privacy / personal data.

Contact & Grievance Handling

For all questions, concerns, complaints about this Privacy Policy, or to exercise your rights regarding personal data, you can contact us through the Contact / Apply Now form or the WhatsApp Button available on the Website.
When submitting a privacy-related request, please clearly mention “Privacy / Data Request” or “Personal Data Request” in your message so it can be routed to the correct team member.
We have designated a Grievance Officer / Privacy Contact responsible for addressing privacy-related grievances submitted through the contact form, in accordance with applicable Indian data protection requirements.

Grievance Officer / Privacy Contact
Designation: Grievance Officer
Contact method: Website contact form (Contact / Apply Now)
Contact method: WhatsApp Button available in the site

Third-Party Websites

Our Website may contain links to third-party websites, including official Chandigarh University websites or partner portals. Those sites have their own privacy policies and practices, and we are not responsible for their content or data handling. Users are encouraged to review the privacy policy of every website they visit.

Children’s Data

Our services are primarily intended for adults who are eligible to apply for higher education programmes. If you are under 18, you should submit your information only with the involvement and consent of a parent or legal guardian, as required under applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our services. The updated version will be posted on this page with a revised Effective Date, and your continued use of the Website after such changes constitutes your acceptance of the updated Policy.